If you choose to have the items picked up from our Cubao office or any of our 4 showrooms, then there is no delivery charge. However, if you choose to have the items delivered directly to your jobsite, we will charge a separate delivery fee. Fee will vary, depending on the total size of the items and location of your jobsite.

One (1) year from the date that items have been delivered to or have been picked up by client. Warranty does not include damage resulting from accident or unreasonable use of the product.

100% full payment before items are delivered

No, but we can issue a credit memo for the amount that was paid. This credit memo can be used to purchase other items from our company.

From the date that you receive the lockset, you have seven (7) days to report the defect.

Yes, but you need to send the lockset to our office, so that we have a pattern to trace.

No. As such, we recommended that these be installed in a shaded area.